Frequently asked questions (FAQ)

Below, we have compiled a list of the questions we get asked the most.
How does it work at Exchange My Car?

It’s simple, we are a platform that you can use to sell your car instantly.

We work with some of the UK's most reputable car buying companies and we match you with the best possible buyer who specialises in the kind of vehicle you have, as well as its age, mileage and condition. That way, you won't need to waste time shopping around for offers, we instantly find a buyer that makes competitive offers within your car's category.

Exchange My Car helps you sell your car at no cost. There are no fees to sell your to any of the buyers we introduce you to either. We make sure we only work with buyers who can offer a convenient, free of charge service

Yes, you can. All you need to do is inform the buyer of how much is outstanding along with confirmation from your finance company. On the day of the transaction, the buyer will settle the finance and pay you the remaining balance.

You will need your V5 logbook in your name and at your current address and a copy of a utility bill in your name dated within the last three months. Additionally, you should also provide the vehicle's service history, handbooks and any receipts of maintenance that has been carried out before if you have these.

The buyer will process your payment via bank transfer during your appointment.

Yes! Our car buying partners specialise in various niches, covering any make, model, year, mileage and even condition.

From classic and high-performance cars through to family, commercial and scrap vehicles - we have a buyer ready to make you an offer!

Let us know what car you have and we can introduce you to our highest paying buyer in its category, saving you time and effort.

To achieve the best price for your car, enter your registration number and mileage and we'll take care of the rest.

Providing records you have of previous maintenance carried out, service history and having a recent MOT also help to boost your vehicle's desirability among buyers.

Furthermore, having your car cleaned prior to collection makes its true condition more evident, thus giving the buyer confidence in the purchase.

Yes, we work with car buyers who specialise in imported vehicles. Let us know your vehicle is imported so we can introduce you to our highest paying buyer in this category.

Our team works hard to ensure our customers get top-notch offers with minimal effort. By teaming up with reputable buyers and understanding which vehicles they are most motivated to purchase, we are able to search for the best possible buyer for your car within seconds.

By creating this individualised filter, we are able to select a good quality buyer, who is the most likely to give you a high offer.

Yes, you can use Exchange My Car to sell your non-runner. We work with buyers who specialise in this category and are highly motivated to make you a winning offer.

Yes, insurance write-offs of any category are welcome. We work with buyers who are particularly interested in purchasing write-offs and make superior offers on this niche of vehicles.

Get your highest offer yet the easy way