Frequently asked questions (FAQ)

Below, we have compiled a list of the questions we get asked the most.
How does it work at Exchange My Car?

It’s simple, we are a comparison platform that you can use to sell your car.

We work with some of the UK's most reputable car buying companies to find you a winning offer. We match you with buyers that specialise in the kind of vehicle you have, as well as its age, mileage and condition.

You can accept any of your offers and proceed to booking an appointment for the payment and collection of your vehicle.

Exchange My Car helps you sell your car at no cost. There are no fees to sell your to any of the buyers we introduce you to either. We make sure we only work with buyers who can offer a convenient, free of charge service

No, Exchange My Car is a comparison platform. In order to help you get the most money for your vehicle, we compare offers from the highest paying car buyers in our network.

Our Smart system knows which buyers are best placed to make you an offer based on their competitiveness and purchase history.

By only introducing you to buyers who specialise in vehicles like yours, we maximise the potential of getting you highly competitive offers.

Yes, you can. All you need to do is inform the buyer of how much is outstanding along with confirmation from your finance company. On the day of the transaction, the buyer will settle the finance and pay you the remaining balance.

You will need your V5 logbook in your name and at your current address and a copy of a utility bill in your name dated within the last three months. Additionally, you should also provide the vehicle's service history, handbooks and any receipts of maintenance that has been carried out before if you have these.

The buyer will process your payment via bank transfer during your appointment.

Yes! Our car buying partners specialise in various niches, covering any make, model, year, mileage and even condition.

From classic and high-performance cars through to family, commercial and scrap vehicles - we have buyers ready to make you an offer!

Let us know what car you have and we can introduce you to our highest paying buyers in its category, saving you time and effort.

To get the best price for your car, enter your registration number and mileage we’ll connect you to buyers best placed to give you a winning offer!

Providing records you have of previous maintenance carried out, service history and having a recent MOT also help to boost your vehicle's desirability among buyers.

Yes, we work with car buyers who specialise in imported vehicles. Let us know your vehicle is imported so we can introduce you to our highest paying buyer in this category.

Our team works hard to ensure our customers get top-notch offers with minimal effort. By teaming up with reputable buyers and understanding which vehicles they are most motivated to purchase, we are able to search for the highest offers for your car within seconds.

Yes, you can use Exchange My Car to sell your non-runner. We work with buyers who specialise in this category and are highly motivated to make you a winning offer.

Yes, insurance write-offs of any category are welcome. We work with buyers who are particularly interested in purchasing write-offs and make superior offers on this niche of vehicles.

Get your highest offer yet the easy way