We answer all your queries about selling a car with us in one place
Exchange My Car offers a fresh and innovative way to sell your car online in the UK. Being a car selling comparison website, with one simple enquiry, you can get multiple offers from reputable car buyers looking to purchase your car.
You just need to accept the highest offer and book a free collection appointment. On the collection day, once the deal is finalised, you'll get paid fast via bank transfer. The whole process is totally free.
You can sell all types of cars since there is no limitation or restriction of any kind. ExchangeMyCar is a comparison website that truly means it when it says "all cars welcome." No matter the age, mileage, condition, make or model, you can find buyers for any car. In fact, you can find buyers who specialise in your car type and are actually looking for it.
While other platforms cherry-pick and reject cars based on arbitrary rules, ExchangeMyCar operates on a simple, powerful principle: every car deserves a buyer. Through a curated network of reputable buyers, you can find the perfect buyers for your unique car.
Yes, partnered buyers can also help you settle the remaining balance with your lender while selling a car on finance. All you need to do is obtain a settlement figure from your lender and let the partner buyer know that your car is on finance. They can settle it for you.
Some customers sell their cars in as little as 24 hours. Partnered buyers will work with you to find a suitable time for collection.
Yes, selling your car with Exchange My Car is completely free. You don't have to pay an admin fee, collection fee, fast payment fee, or any other type of fee while selling your car.
Once you accept an offer, you can work with the buyer to firm up the deal and arrange a convenient date and time for collection. On the collection day, as soon as the deal is finalised, the final agreed amount is transferred directly to your bank account.
Yes, free car collection is available across England, Scotland, and Wales.
Yes, ExchangeMyCar also offers other services such as car financing through its partner Zuto. This service is designed to simplify the process of financing a car so you can upgrade without any hassle.
Yes. You can contact ExchangeMyCar's support team at 01992 352 001, from Monday to Friday between 9 am and 6 pm.
The valuation of your car is estimated by partner buyers who have years of experience buying cars like yours.
A recent MOT, full service, and having both keys can all help increase your car's valuation. Small details like clean bodywork, up-to-date paperwork, etc. also make a difference.
There are several factors that can affect the value of your car. These include things like the make, model, age, mileage, how well you've taken care of it, its service history and more.
Cars typically lose the most value in the first few years of purchase. That said, low mileage, good condition, and high market demand can reduce the impact.
Yes, emissions ratings can greatly affect the value of your car. Cars with higher emissions may be less desirable, especially in areas with low-emission zones like London's ULEZ.
By simply entering your car's registration and mileage at the end of this page, you can get multiple offers from reputed car buying companies.
Yes, ExchangeMyCar's smart algorithm matches you with buyers that are best placed to make you competitive offers based on their buying pattern and purchasing history.
Speak with the buyer and see if you can potentially get a better offer. Sometimes the buyers are willing to pay more if you negotiate.
The final offer stands as long as the car details and condition match with the information you provided the buyer.
You'll need documents like the V5 logbook certificate registered in your name, a Photo ID such as a driver's licence or passport, proof of address (a recent utility bill dated within the last three months), car keys (including any spares), and the service history, if applicable.
Service history isn't a strict requirement, but having it can help you maximise the resale value of your car.
There is no obligation to sell so if you change your mind after accepting an offer, you can still choose not to go ahead with the sale. You just need to let the partner buyer know of it before collection is arranged.
Yes, it's perfectly fine to change your mind anytime before the transaction takes place.
If your car is not as described, partner buyer may adjust their offer to better reflect the actual condition of the vehicle. You can either choose to sell for the final offer or cancel the sale. However, to avoid such inconvenience, try to be as thorough as possible when describing your car's details and condition.
Yes, buyers usually assist with the DVLA paperwork, often completing it online during collection. However, it's still the seller's responsibility to make sure the change of ownership is officially notified.
Yes, you can sell cars of all makes and models.
Yes, Exchange My Car has partnered with specialist buyers of vans as well. You can get multiple offers to sell your van in 30 seconds.
Yes, classic cars can also be sold through Exchange My Car.
Yes, you can also sell electric vehicles (EVs) through ExchangeMyCar.
Yes, Exchange My Car works with specialist buyers who can purchase sports and high-performance vehicles.
Yes, some partner buyers purchase prestige cars and cars from luxury brands like BMW, Mercedes, and Porsche.
Yes, you can sell a high-mileage car. There are no mileage limits with Exchange My Car.
Yes, with clear proof of ownership, partnered buyers can purchase a SORN car.
Yes, you can sell a car without an MOT or one that's failed its MOT. Some buyers can purchase these vehicles, but you'll need to let them know about the recent MOT.
Yes, cars with engine or gearbox issues can be sold through Exchange My Car.
Yes, insurance write-offs of all categories are welcome.
Yes, you can sell a car for scrap to partner buyers who will even offer to transport your scrap car for free.
Yes, we have specialist buyers on our panel who purchase imported vehicles, as long as you have the required documents.
Yes, partner buyers do make offers on hybrids.
Yes, non-running cars can be sold through ExchangeMyCar. You are matched with partnered buyers who specialise in vehicles that are not roadworthy.
Yes, cars that have been damaged or are faulty can be sold through Exchange My Car. Some buyers specialise in these vehicles, so you'll just need to let them know the details.
Yes, it's possible to sell your car without V5, but most of our buying partners will need the most recent logbook to complete the sale. If you've misplaced it, speak to the buyer first to confirm. You can also apply for a replacement by completing a V62 form on the DVLA website or at the Post Office.
Yes. To start, please contact your finance provider to obtain a settlement figure. If the selling price exceeds the settlement figure, you will receive the surplus. However, if the selling price is lower than the settlement amount, you will need to cover the difference.
Yes, company cars and fleet vehicles can be sold. Some partner buyers also offer de-fleeting services, so you can easily sell multiple vehicles at once.
You don't need to travel to drop-off your vehicle. The buyer will collect the car directly from your home or workplace.
Yes, you can work with buyers to arrange a collection date that suits you both.
Yes, some partner buyers may offer same-day collection, though it depends on your location and availability.
Buyers will mainly inspect your car and review the paperwork.
The entire collection appointment usually takes no longer than 60 minutes.
You'll get paid right after the deal is finalised on the collection day. You will receive the payment via bank transfer.
No, there is no surcharge for getting fast payment when selling your car.
No, there are no admin fees when selling your car.
Yes. Popular or neutral colours like silver, black, grey, and white are in demand and can boost resale value. Unusual or bold colours, on the other hand, may limit demand and could potentially reduce the car's value.
It's the seller's responsibility to notify the DVLA when a car is sold, but the buyer will usually help with this. In most cases, it's completed online during the collection.
No, you don't need to pay road tax before selling. Once your car is sold, you can get a refund on any full months of unused tax.
You should cancel your car insurance only after collection. This way, you stay covered until the car officially changes hands.
You don't have to service your car before selling, though it can help. Keeping it clean and tidy also makes a good impression.
Yes, you can keep your personalised number plate while selling. However, you'll need to transfer it to another vehicle or apply for a retention certificate with the DVLA before completing the sale.